Return Policy

Return Policy for QuickShine

At QuickShine, we want you to be completely satisfied with your purchase. If for any reason you're not satisfied, we're here to help. Please read our return policy below for all the details.

1. Return Eligibility

  • Timeframe: We accept returns on products within 7days from the date of delivery.
  • Condition of Items: To be eligible for a return, items must be in new, unused, and resellable condition. All original tags, packaging, and labels must be intact.
  • Non-returnable Items: The following items cannot be returned:
    • Gift cards
    • Digital products or downloadable content
    • Opened or used personal care items

2. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [Insert Email] or [Insert Phone Number] to request a return authorization. Please include your order number and the reason for the return.
  2. Return Authorization: Once your return is approved, you will receive a return authorization and instructions on how to proceed.
  3. Ship the Item: Carefully package the item, including any original packaging, and send it back to the return address provided. You are responsible for return shipping costs, unless the return is due to an error on our part (e.g., incorrect or damaged items).
  4. Return Processing: After we receive your returned item, it will be inspected. If the return meets the eligibility criteria, we will process your refund or exchange.

3. Refunds

  • Once your return is processed and approved, you will receive a refund to the original payment method.
  • Please note that refunds may take up to 6 business days to reflect in your account, depending on your payment provider.
  • The cost of shipping is non-refundable unless the return is due to our error.

4. Exchanges

  • If you'd like to exchange an item for a different size, color, or product, please contact us to arrange the exchange. The item you wish to exchange must meet the same eligibility criteria as a return.
  • If the exchange involves a price difference (e.g., upgrading to a more expensive item), the customer is responsible for paying the additional amount.

5. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 2-3 days of receiving your item. We will provide you with a prepaid return label and either send a replacement or process a full refund for the damaged product.

6. Order Cancellation

  • You may cancel your order within 5 hours of placing it. If the order has already been processed or shipped, it cannot be canceled.
  • If your order has been shipped, you will need to initiate a return after receiving the product.

7. Return Shipping

  • You are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective items).
  • We recommend using a tracked shipping method for returns, as we are not responsible for items lost in transit.

8. Contact Us

If you have any questions or need assistance with a return, please reach out to our customer service team:

Email: quickedshine247@gmail.com
Phone: 0937250515